Frequently Asked Questions
Everything you need to know about shopping with Phelan's Pharmacy.
What is your standard shipping timeframe?
We process all orders within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international delivery can take up to 10-14 business days depending on your location.
How do I return an item that doesn't fit?
We offer a 30-day return policy for all unworn apparel with original tags attached. Simply visit our returns portal to generate a prepaid shipping label and send the item back for a full refund or exchange.
How can I ensure I am ordering the correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against your favorite garments at home to ensure a perfect fit.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Can I track my order once it has been shipped?
Yes, once your order leaves our warehouse, you will receive an automated email containing a tracking number and a link to monitor your package's progress in real-time.
Are the colors of the clothing accurate to the photos?
We photograph all items under professional studio lighting to ensure colors are as accurate as possible. However, please note that slight variations may occur due to different monitor settings and screen resolutions.